Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Data captured Policy

Problem Shared collects personal identification information, group information and app usage information.

How do we collect data?

You directly provide Problem Shared with most of the data we collect. We collect data and process data when you: register online, join/open a group or interact with open groups, use our message boards and share our content or use or view our website via your browser’s cookies.

How will we use your data?

Problem Shared collects your data so that we can: process your group and manage your account.

How do we store your data?

Problem Shared stores your data using cloud services. Our Company will keep your data and usage information for 48 months of user inactivity. We will delete your data by removing it from our database after this time.


Problem Shared would like to send you information about relevant cases, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Problem Shared from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email

What are your data protection rights?

Every user is entitled to the following: The right to access – You have the right to request Problem Shared for copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that Problem Shared correct any information you believe is inaccurate. You also have the right to request Problem Shared to complete the information you believe is incomplete. The right to erasure – You have the right to request that Problem Shared erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that Problem Shared restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to Problem Shared’s processing of your personal data, under certain conditions. The right to data portability – You have the right to request that Together Legal transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at


Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit
How do we use cookies?
Problem Shared uses cookies in a range of ways to improve your experience on our website, including: Keeping you signed in and understanding how you use our website. Our website uses the following types of cookies.
Problem Shared uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. This information is shared with Google Analytics.
Problem Shared uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Problem Shared sometimes shares some limited aspects of this data with third parties for advertising purposes. We may share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

Other websites

The Problem Shared website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Problem Shared keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 Oct 2021.

Contact Us

How to contact us If you have any questions about Problem Shared’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at:

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Together Legal has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.